Jobs and Internships

Location: Portland
Deadline: Open until filled
Employment: Full-time, Exempt
Pay: $77,911.00 - $109,076.00 per Year
Department: Gift Shop
Experience: Mid-Level 

APPLY: https://jobs.keldair.com/pam/jobs/90413/apply/e6b58e2d-aba7-4f50-aaf0-36ab5cc602fd/resume

Company Description

Hello, art person! We’re so glad you’re here.

When you think of an art museum, you might picture paintings or sculptures. But art is so much more than the “traditional” forms you’re used to seeing in galleries. Nobody knows that better than Portland. Our city is bursting with all kinds of art forms–from craft beverages and comic books to artisan chocolate and collectible sneakers. There’s no one way to make art, and there’s no one way to be an art person.

That’s why you belong here. We’re a place that has room for all kinds of art (and art people).

We are a dynamic institution with multiple locations. Adjacent to the Museum campus in downtown, Portland, PAM CUT // Center for the Untold Tomorrow is an inclusive, modern, and welcoming hub serving a broad range of artists and audiences across all media art. Also nearby is the nonprofit Rental Sales Gallery representing regional artists. Across the river, in SE Portland PAM CUT’s Tomorrow Theater embraces cinematic storytelling in all its form through unique one-night-only events.

Job Description

The Head of Retail role at the Portland Art Museum will oversee the day-to-day operations of The Shop at PAM, delivering a premium, story-driven retail experience that reflects the Museum’s mission and inspires visitor engagement. As a key connector between art, culture, and community, The Shop serves as a bridge that extends the magic of PAM beyond the galleries, offering every visitor the opportunity to take home a piece of that experience.

This strategic leadership role is responsible for cultivating a compelling brand identity, curating products that align with exhibitions and audience interests, and creating a retail environment with a distinctive energy, where every interaction, display, and story naturally inspires discovery and sparks interest in taking pieces of the experience home. The Head of Retail will collaborate with the cafe vendor to manage the shared space in a way that supports the retail vision, aligns with the Museum’s brand, and enhances the overall visitor experience. In addition, the role will lead efforts to grow sales, expand the retail footprint, and foster partnerships with local artisans and businesses that deepen community connection. With a focus on innovation, excellence, and emotional connection, this role positions The Shop as a vibrant destination and a dynamic revenue-generating arm of the Museum.

In this role, you will

Leadership,Team Development & Collaboration

• Lead, hire, train, and develop a high-performing retail team focused on exceptional customer service, personalized engagement, and cultural storytelling
• Create and institutionalize a sales training program (“Sales Book”) that equips staff to deliver elevated, mission-aligned shopping experiences that drive revenue
• Collaborate with Events team and Rental Sales Gallery Manager to integrate retail opportunities into private events and institutional programming
• Collaborate with café vendor to manage and enhance the shared space relationship

Buying, Merchandising & Product Strategy

• Serve as Head Buyer, curating product assortments that align with exhibitions, audience interests, and revenue goals
• Analyze retail trends, sales data, and visitor behavior to identify growth opportunities and inform strategic decisions around product mix, merchandising, and pricing
• Build strategic partnerships with local makers, artisans, and businesses to expand offerings and foster community connections
• Partner with curators to ensure product offerings align with and enhance current exhibitions, deepening visitor connection and reinforcing exhibition themes
• Maintain optimal inventory levels, using strategic markdowns and sales events to manage aging stock
• Develop and implement an ecommerce strategy to expand the Museum’s retail presence beyond onsite visitors, with a phased approach to launching online sales in the future

Brand, Marketing & Customer Engagement

• Execute targeted marketing campaigns and promotions that drive both foot traffic and conversion, leveraging Museum channels and partner networks
• Plan and host curated retail experiences such as wine tastings, trunk shows, and product launches to engage new and returning audiences
• Develop and launch a loyalty program and repeat-visitor strategy to increase lifetime customer value and strengthen brand affinity
• Drive a distinctive brand identity across in-store and online platforms, emphasizing craftsmanship, artist stories, and exclusive collections

Strategic Planning & Financial Management

• Develop and execute a comprehensive sales plan with clear seasonal strategies, inventory turnover targets, and customer engagement goals
• Manage financial performance, including sales forecasting, budgeting, cost control, and margin optimization
• Implement and evolve the retail business plan (“retail playbook”) developed by consultants, adapting tactics to meet changing audience needs and market conditions
• Track visitor demographics and purchasing behaviors to support data-driven decision making and deepen audience insight

Additional Responsibilities

• Attend leadership meetings, team building events and all other Museum meetings that is pertinent to the role
• Performs other related duties as assigned

Supervisory Responsibilities:

• Directly supervises the Assistant Buyer. Provides indirect supervision to The Shop at PAM Supervisor, retail staff, and the Receiving & Shipping Coordinator
• Decision making authority within department parameters
• Responsible for preparation of annual department budget and meeting financial targets
• Partially accountable for control of capital assets
• Partially accountable for long-range operation planning, while working with the Director of Campus & Retail Operations
• Recruitment, mentoring, performance management, training & coaching. Serves as a leadership example being clear on the strategic direction of the department, being accountable and holding others accountable, and centering collaboration and the values of the Museum

To be successful in this role, you have these requirements

• Bachelor’s degree in business administration, retail management, marketing, or a related field (or equivalent professional experience)
• 5+ years of experience in museum retail management or equivalent experience in an art gallery or high-end retail environment preferred
• 4 - 5 years of experience in retail buying, including product selection, vendor negotiations, inventory planning, and sales performance analysis preferred
• 3+ years of experience in a supervisory role preferred
• Formal training or workshops in leadership, customer engagement, and team development are preferred
• Strong leadership and team management skills, with experience in hiring, training, and supervising staff
• Knowledge of visual arts to inform merchandising
• Experience overseeing retail, including inventory management, merchandising, and point-of-sale systems
• Proficiency in building and executing brand identity and marketing strategies
• Excellent interpersonal and communication skills for developing partnerships with local businesses and vendors
• Knowledge of financial management, including budgeting, sales forecasting, and cost control
• Understanding of customer engagement techniques, ensuring high levels of client care in the retail environment
• Skilled at analyzing retail trends, customer data, and market opportunities for in-store and online sales growth
• Creative problem-solving skills to drive innovative marketing and sales initiatives

If you have any questions along the way including wanting to talk about a nontraditional career background, please reach out to HR.

Job conditions & physical activities

• Schedule/Hours: 40 hours per week with a flexible schedule. Specific days of the week will vary based on business needs but the shop is currently open on Wednesday through Sunday
• Onsite/Not Remote
• Frequent weekend and occasional evening hours
• Occasional travel
• On-call status
• Extensive computer work
• Frequently standing for extended periods during store or café operations
• Frequently moving throughout the retail space and café to monitor operations
• Frequently lift/push/pull/carry merchandise, boxes, or supplies, typically weighing up to 25-50 pounds
• Frequently reaching and bending to stock shelves, arrange displays, or retrieve items from storage
• Occasionally climbing ladders or steps to access higher shelves or storage areas
• Occasionally operating point-of-sale systems or computers for extended periods

This list highlights key physical and environmental conditions related to the role but is not an exhaustive representation of all job requirements. Additional tasks and expectations may apply based on operational needs.

Benefits

• This role is exempt/salaried and full-time
• The budgeted compensation falls within pay grade K ($77,911 minimum - $92,466 midpoint - $109,076 maximum), based on experience
• Medical, dental, and vision insurance
• Retirement plan with employer match
• Generous paid time off and holidays
• Employee perks and discounts

Application Process for Head of Retail

Ready to join our team? To be considered please submit your resume, cover letter, and four references. Incomplete applications will not be considered. Application materials will be screened and interview candidates will be selected and notified by email. All applicants will be notified once the position is filled.

Application deadline

We will begin reviewing applications immediately, so please apply as soon as possible. The closing date is subject to change at any time.

APPLY: https://jobs.keldair.com/pam/jobs/90413/apply/e6b58e2d-aba7-4f50-aaf0-36ab5cc602fd/resume

Title: Executive Director

Hours Part Time: 30 hours per week

Starting wage: $45,000-50,000 annually based on experience (non-exempt)

Benefits: Health insurance is available with employer coverage up to $500/month with additional coverage (employee paid) available

Location: Columbia Pacific Heritage Museum, 115 SE Lake St. Ilwaco, WA 98624

General Description:

Join a dedicated team devoted to interpreting local history and culture for visitors and surrounding communities and lead a well respected rural cultural institution. CPHM is a professionally run museum that follows professional museum guidelines. CPHM believes deeply in ensuring access to all of our collective histories and works closely with the community, local groups, and the Chinook Indian Nation to ensure diversity in stories and interpretation of history. This position oversees the daily operations of the museum, financial and budget oversight, grant writing, staff and facility management, strategic planning, marketing, events, programming and exhibit planning. The Executive Director reports directly to the CPHM Board of Directors.

Essential Functions and Responsibilities:

Operations

• Ensures the daily operations and staffing of the museum including facilities management
  Supportive management of 6 part-time staff members including bi-yearly staff reviews
  Supportive volunteer management of about 10 regular volunteers and 15+ event specific volunteers
• In partnership with the Collections Manager, oversee the Institution’s collections policies and procedures regarding the acquisition, accession, processing, accessibility and deaccession of the collections
• In partnership with Collections Manager and Volunteer Curator, develop annual calendar of exhibits
• Organize and manage CPHM’s calendar of events, exhibit openings and fundraisers including Driftwood and Daffodils, Clamshell Railroad Days, Sip-Wrecked, Annual Membership meeting, and more.

Funding and Budget Management 

• Manages annual budgeting with support from the Board of Directors. The current budget is approximately $250,000/year and comes from a wide variety of sources including private and public grants, city and county Lodging Tax Funds, museum membership, donations and sales from the museum shop.
• Applies for and manages all grants and funding opportunities and ensures all deadlines are met
• Responsible for meeting budgetary restrictions and planning for capital expenses
• Continually seek new funding opportunities and diverse revenue streams
• Donor cultivation and outreach

Strategic Growth and Development 

• Work with the Board of Directors to develop long term plans and strategy
• Ensure the lasting legacy of the museum and relevancy within the community, future generations and museum field
• Engage with members of the NAHCOTTA Preservation Committee around preservation of CPHM’s largest artifact, the 1889 Pullman Railcar NAHCOTTA.

Community Collaboration and Marketing: 

• Work with PR and membership manager to oversee museum membership program
• Create press releases and marketing for special events and fundraisers
• Work with Content Creator and Outreach Coordinator to develop Social Media content and campaigns
• Coordinate and work collaboratively with Pacific County Tourism and Pacific County museums on Museum Month marketing campaign.

Required Knowledge, Skills and Ability:

Applicant must be organized, enthusiastic, energetic, and creative and have a passion for working with various audiences, including volunteers and the general public. A passion for local history and rural communities is a must. Nonprofit management experience not required but strongly encouraged.

Preferred Qualifications:

• Bachelor’s degree and demonstrated experience with nonprofit management encouraged
• Excellent writing and communication skills
• The ability to juggle multiple priorities and projects
• Positive attitude and ability to work independently and as part of a team
• Ability to lift 30 pounds and sit and stand for prolonged periods.

How to Apply: 

Applications will be accepted until the position is filled

Email a cover letter, resume, and 3 references (professional or academic) to Madeline Matson (CPHM’s current Executive Director) at madeline@cphm-ilwaco.org. Include job title in the email subject field. Please indicate the location where the job was seen. Please visit our website at www.columbiapacificheritagemuseum.org. If you have questions, call us at 360-642-3446

The Columbia Pacific Heritage Museum is an equal opportunity employer.

Organizational information: 

The Columbia Pacific Heritage Museum opened in 1984 in the small rural fishing village of Ilwaco, Washington. CPHM focuses on the history and lifeways of the communities that make up the Lower Columbia Region. Through robust and professional special and permanent exhibits, programming, and educational opportunities, the museum brings life to its community’s stories and ensures the continuation of this area’s important legacy.

JOB TITLE: Membership and Marketing Manager

JOB TYPE: Temporary, Part Time – 32 hours per week

LOCATION: McMinnville, OR

Salary/rate: $23.50/hour

Requirements: Weekend and evening work required as needed

The Yamhill County Historical Society is a 501(c)(3), not-for-profit educational and public service organization engaged to protect, preserve, and share the history and heritage of Yamhill County.

GENERAL JOB DESCRIPTION

The Membership & Marketing Manager is responsible for managing the organization's office administration, membership activities, and marketing initiatives. This position manages development and implementation of strategic marketing plans, manages venue rentals, curates content for the newsletter, executes marketing strategies including social media, and oversees retail operations. The role drives brand awareness, increases museum attendance, and ensures a seamless visitor experience. They work closely with museum staff and the following committees: Visitor Services, Community Engagement, and Editorial.

DUTIES AND RESPONSIBILITIES

Office Management

• Manage the day-to-day office operations, including organizing files, maintaining supplies, and overseeing administrative tasks.
• Coordinate and maintain office supply inventory, ordering and restocking as necessary.
• Manage the YCHS store through budget, inventories, purchasing, displaying, recommending new products, Square oversight, and production of daily ledgers.

Marketing Management

• Manage the museum's online presence by creating and managing content across various marketing channels, including social media, email newsletters, and website.
• Create and manage the marketing budget, ensuring efficient allocation of resources.
• Plan and execute marketing campaigns to increase brand awareness, drive attendance, and engage our target audience.
• Oversee the production of promotional materials, including brochures, signage, and advertisements.
• Develop and maintain relationships with media outlets to secure press coverage and maximize exposure.
• Create and implement annual mailings such as membership renewal, annual appeals, and marketing materials.
• Work with the Executive Director to ensure capturing photographs and videos necessary for marketing purposes.
• Work with the Executive Director to coordinate and implement Giving Tuesday and monthly giving campaigns.

Membership Management

• Manage the Contacts side of the Past Perfect database including, but not limited to, membership, donations, campaigns, and mailings.
• Process memberships in Past Perfect and Square as needed.
• Recruit new members at events and programs.
• Create mailing lists, labels, etc. needed for membership and mailing list mailings.
• Create content for and assemble quarterly newsletter.
• Print membership lists as needed for events, programs and other activities.
• Other duties as assigned.

Rental Management

• Coordinate all aspects of the rental process, including inquiries, bookings, contracts, and payments.
• Conduct site visits with prospective clients to showcase the venue and its unique features.
• Assist with event planning and execution, including logistics, promotion, and onsite coordination.
• And all other duties as assigned by YCHS President and/or Executive Director

Job Requirements and Qualifications

• Work Schedule: Ability to work any shift as assigned, including evenings, weekends and holidays. Hours are primarily Monday - Friday 10:00 am to 4:00 pm., but work hours can be flexed  as long as the proposed flex schedule meets agency needs and receives the approval of the Director. Ability to work additional hours as program needs or other circumstances demand.
• Experience / Training:  Excellent interpersonal skills, verbal and written communication skills, and ability to follow and give clear instruction. Strong organizational skills. Understanding of various computer databases and task specific software such as, but not limited to: Word, Excel, Quick Books, Publisher, Photoshop, Past Perfect & Square preferred.
• Physical Requirements: Ability to perform administrative duties such as: sitting to type; standing to file; bending  over to low files; reach above head height to retrieve or put away high files; walk 500 feet to retrieve mail and ; and carry materials to and from meetings. Ability to exert 25 pounds of force frequently to lift, carry, push, pull or otherwise move objects. Ability to stoop, sit or stand for long periods of time and possess sufficient physical mobility and stamina to fulfill the functions of the position held.
• Employer's Rights: This job description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. 

Please send a cover letter and resume to executivedirector@yamhillcountyhistory.org.