Job no: 535370
Work type: Officer of Administration
Location: Eugene, OR
Department: Museum of Natural and Cultural History
Appointment Type and Duration: Regular, Ongoing
Salary: $55,000 - $58,000 per year
Compensation Band: OS-OA06-Fiscal Year 2024-2025
FTE: 1.0
Application Review Begins
May 27, 2025; position open until filled
Special Instructions to Applicants
Please include a cover letter describing your qualifications and your interest in the position along with a current resume.
Department Summary
As an essential partner in the
University’s educational, research, and public service mission, the
University of Oregon Museum of Natural and Cultural History (MNCH)
enhances knowledges of Earth’s environments and cultures, inspiring
stewardship of our collective past, present, and future.
The
museum is a center of interdisciplinary research and education, serving
the State of Oregon, the University of Oregon, Native American Tribes,
the research community, K-12 students and teachers, and the wider public
in Oregon and beyond.
An established major engine of archaeological
research in the American West, the museum’s Archaeological Research
Division works across the state on dozens of archaeological projects
each year. The MNCH is also the State of Oregon’s official repository
for publicly owned collections and is home to hundreds of thousands of
ethnographic and archaeological objects, fossils, and biological
specimens from Oregon and around the world.
The museum annually
welcomes more than 30,000 visitors and serves another 20,000 Oregonians
through its statewide educational programs. A winner of the 2018
National Medal for Museum and Library Service, the museum is fully
accredited by the American Alliance of Museums, distinguishing it as one
of the very best museums in the nation.
The Museum employs a
staff of approximately 40 faculty, researchers, classified,
administrative, and student employees across several facilities on the
University of Oregon, Eugene campus. Annual expenditures are about $3
million, from dozens of funding sources and allocated among a variety of
projects across four museum divisions.
Position Summary
Reporting to the Associate Director,
the Community Engagement Manager oversees all aspects of public
interaction at the museum and builds audiences through strategic
relationship and trust-building with community groups, with attention to
those who have not been traditionally welcomed at the museum. This
position is tasked with expanding the museum’s accessibility and
engagement; growing audiences and revenue (through visitorship,
volunteering, membership, sales, donations, etc.) and working closely
with the museum’s central administrative unit to ensure health and
safety in the museum’s physical spaces as well as the sense of welcoming
and belonging. This position oversees the Visitor Experience team,
which includes two staff members, student employees, and volunteers. The
position’s primary work occurs in the museum’s headquarters building at
1680 East 15th Avenue, but the position also participates in meetings,
events, and programs throughout the community.
Minimum Requirements
• Three years of experience in public-facing customer service
• Three years of experience in lead work or supervision that includes training, assigning work, and providing feedback
Professional Competencies
• Effective communication skills with the ability to communicate in a variety of modalities to diverse audiences
• Knowledge of membership programs, including stewarding donors and stakeholders
• Ability to advance equity and inclusion through practice and policy development
• Strong customer service and leadership skills
• Excellent organizational skills and ability to manage multiple tasks and simultaneous demands
• Confidential record-keeping and managing constituent information
• Ability to assign work and supervise staff, students, and volunteers
• Proficiency in basic software programs (Word, Excel, Teams, etc) or ability to learn them quickly
Preferred Qualifications
• Five years of experience working with the public
• Experience in higher education
•
Experience or completion of courses or training in communication,
business planning, supervision, event management, and working with
confidential documents.
• Experience in a museum or similar culture or science center
• Five years of growing experience in supervisor and leadership
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust
benefits package to eligible employees, including health insurance,
retirement plans, and paid time off. For more information about
benefits, visit https://hr.uoregon.edu/about-benefits.
The University of Oregon is an equal opportunity,
affirmative action institution committed to cultural diversity and
compliance with the ADA. The University encourages all qualified
individuals to apply and does not discriminate on the basis of any
protected status, including veteran and disability status. The
University is committed to providing reasonable accommodations to
applicants and employees with disabilities. To request an accommodation
in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
UO prohibits discrimination on the basis of race,
color, religion, national origin, sex, sexual orientation, gender
identity, gender expression, pregnancy (including pregnancy-related
conditions), age, physical or mental disability, genetic information
(including family medical history), ancestry, familial status,
citizenship, service in the uniformed services (as defined in federal
and state law), veteran status, expunged juvenile record, and/or the use
of leave protected by state or federal law in all programs, activities
and employment practices as required by Title IX, other applicable laws,
and policies. Retaliation is prohibited by UO policy. Questions may be
referred to the Office of Investigations and Civil Rights Compliance.
Contact information, related policies, and complaint procedures are
listed here.
In compliance with federal law, the University of
Oregon prepares an annual report on campus security and fire safety
programs and services. The Annual Campus Security and Fire Safety Report
is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.
